Mr Banks, rated 5 out of 5 on Trustpilot, April 2025
Rated 4.8 out of 5 from 36 reviews on Trustpilot, and 5.0 out of 5 on Google. Every review on this page is copied word for word from Trustpilot and Google.
0% depositNothing to pay when you sign
or call 0333 577 6576Monday to Friday, 9am to 5pm
What customers wrote about each step, from before they called us to after the install.
Some had met pushy salespeople before. Others found the information confusing.
“We have had some bad experiences in the past with solar companies coming to our house to give us a quote and then not wanting to leave without us putting a deposit down. These experiences made us nervous to start the process again.”
“We've been looking to put solar panels on our roof for a while but found all the different information confusing.”
“Spoke to about 5 companies all singing from the same hymn sheet.”
James puts your proposal together and talks you through it. He's named in 26 of the 38 reviews on this page.
“From my first conversation with James, everything was explained clearly and professionally. He was patient, knowledgeable, and never once used pushy sales tactics.”
“No pushy sales Jamie left us to think about what we wanted.”
“Jamie takes the time to build a good rapport and really understand your needs rather than just sell you solar”
“We felt looked after, not patronised, and the team were very professional and thorough.”
Our scaffolders, roofers and electricians fit and switch on your system, most often in a single day.
“The scaffolding went up Monday, the system was installed and commissioned Wednesday, and I am informed (and I believe it) the scaffolding will be down tomorrow.”
“I booked a date and the work was completed on that day. Couldn’t believe it - I thought it would take longer.”
“The work was carried out efficiently by the engineers who left the place cleaned down on completion.”
“Paul the electrician showed me everything they were doing and then talked me through the app which is so easy to use.”
Stephanie looks after the paperwork, the notice to your electricity network and your handover pack.
“And I have to say there's something very satisfying about looking at my smart meter and it telling me I'm currently spending £0.00p on electricity. Brilliant.”
“Stephanie coordinated the install and follow ups superbly from head office, ensuring all documents from quotation to handover pack were present and correct.”
“James was available practically 24/7 to answer any questions before, during and after installation.”
“It’s also great to have James & Paul (the ‘trician) continuing to monitor our system and offering any advice on what to expect.”
or call 0333 577 6576, Monday to Friday, 9am to 5pm
38 reviews from Trustpilot and Google, newest first, word for word.
Show reviews that mention
Rated 5 out of 5 on 
Google
Just had our Solar supplied and fitted by SolarSave, extremely happy with the whole process. Excellent communication from quotation to post installation. Installation team were absolutely first rate, would highly recommend, thank you James and the team!!
Bryan G.,
Rated 5 out of 5 on Trustpilot
From start to finish it all went smoothly quick efficient tradesmen ,now I am up and running generating my own electricity thank-you solarsave highly recommended company
Gary M.,
Rated 5 out of 5 on Trustpilot
Solar panels and batteries for self sufficiency. South Derbyshire
Hi
Excellent performance from start to finish through Jamie at Solar Save Ltd. Together with the teams of scaffolders, panel installers and electricians everything went as planned
Jamie takes the time to build a good rapport and really understand your needs rather than just sell you solar
The quality of the workmanship is first class
I have ecoflex power ocean storage system and it all looks so neat and tidy
I can thoroughly recommend this company for quality products and installation at a competitive price
Mike G.,
Rated 5 out of 5 on Trustpilot
I had my solar system installed today and am very impressed with everything Solarsave has done right from the start. Everything is explained in detail so you make the right choice for a system that fits your needs. After installation everything you need to know about how to use it with the app and how to go about getting a feedback tariff is also explained.
The installation itself is very tidy and looks even better than expected. And the lads doing the work were friendly and helpful.
Hats off to Jamie and the Solarsave team for a job well done. And I have to say there's something very satisfying about looking at my smart meter and it telling me I'm currently spending £0.00p on electricity. Brilliant.
Jai A.,
Rated 5 out of 5 on Trustpilot
Very good from start to finish
Very good from start to finish. Explained everything in detail. No pushy sales Jamie left us to think about what we wanted. Once we had made our choice Jamie guided us on which would be our best system.
The guys who came to do the work from the survey to scaffolding and the gents who fitted the system were all very polite and made sure we understood the workings. They all cleaned up after themselves and left my property as it was found.
Everything was completed within two weeks once I had decided to go with Jamie.
The solar was generating electricity within a few hours of the day installed and Ben on the dull days it is doing its job.
Well happy and will be back to convert all the house to only electric.
Alison S.,
Rated 5 out of 5 on Trustpilot and Google
Outstanding Service from Start to Finish
Solar Save – Outstanding Service from Start to Finish
What an outstanding company. I recently had solar panels and a battery installed by Solar Save, and the entire experience was excellent from beginning to end.
From my first conversation with James, everything was explained clearly and professionally. He was patient, knowledgeable, and never once used pushy sales tactics. I received quotes from several other companies, but Solar Save really stood out for their honesty, communication, and customer service.
Even when there were a few changes along the way, James was incredibly accommodating and made sure my installation requirements were met without any hassle. From the initial enquiry through to completion, the whole process took only around three weeks, which was a very pleasant surprise.
A special mention and sincere thank you to Stephanie, who handled all of the office administration and paperwork relating to the installation. She kept everything organised and running smoothly behind the scenes, making the whole process stress-free and easy for us. Her communication and support were greatly appreciated throughout.
The entire team – from the scaffolding crew to the roofers and electricians – were professional, polite, hardworking, and respectful of both us and our property. The installation itself was completed in just one day, and we were up and running almost immediately. We are now enjoying the benefits of greater energy independence and self-sufficiency.
Once again, James, Stephanie, and the whole Solar Save team, thank you for your outstanding service. I would highly recommend your company to anyone considering solar installation.
All the very best for the future,
Chris
Chris,
Rated 5 out of 5 on Trustpilot
Great work
The service from start to finish has been great. I don’t need a sales person on the phone telling me loads of info that is not relevant to my home. Jamie from the start we genuine and talked me through the panels and what we needed and even answered all my questions. The fitting was seamless and the team were great. Paul the electrician showed me everything they were doing and then talked me through the app which is so easy to use. They left the site in clean way as well. All round I recommend these guys.
Richard H.,
Rated 5 out of 5 on Trustpilot
Excellent throughout
Excellent throughout, from the first contact James was very professional but with a friendly attitude.
The panel boys and roofers where very polite and respectful they did an excellent job, cannot recommend this company highly enough
David C.,
Rated 5 out of 5 on Trustpilot
Excellent professional service from initial discussions with james all the way though to installation with the panel fitting guys and the 2 electrical guys.
First class, first class system and shown how to operate.
Also what is key for me is the after service and the accessability to everyone
I would recommend solar save to anyone looking to have solar installed
Anthony,
Rated 5 out of 5 on Google
Jamie and the team were brilliant. From sitting down with Jamie to understand the personal impact of solar based on our own energy usage, to the survey and installation, we couldn't be happier. We felt looked after, not patronised, and the team were very professional and thorough. Would highly recommend!
Natalie H.,
Rated 5 out of 5 on Google
Excellent service and support. Our panels were installed less than a week after placing order, and were up and running by the following morning. Minor hick-up when the electric Aga blew a bank of heating elements a couple of weeks later, which confused us on any readings of power use, but once that was fixed we are now (hopefully) getting the full benefit of overnight cheap rate electricity powering batteries and day time the batteries powering the house. Thanks Solar Save.
Peter W.,
Rated 5 out of 5 on Trustpilot
The company to use if you are thinking of going Solar
We've been looking to put solar panels on our roof for a while but found all the different information confusing. James made everything transparent and easy to understand what savings we will make. Installation was fantastic great team of people. Big shout out to Paul the electrician who overcame a few issues after the initial survey moving existing electrical boxes to get the system installed where it needed to go. Customer service is fantastic James is always available for any questions. Looking forward to saving on our bills. Would highly recommend this company.
Susan S.,
Rated 5 out of 5 on Trustpilot
First class
First class - great customer service. James was available practically 24/7 to answer any questions before, during and after installation. So pleased we chose Solarsave. Really pleased with the finished product. Would highly recommend
Roger,
Rated 5 out of 5 on Trustpilot
Fantastic service from James
Fantastic service from James , Paul and the team. Efficient helpful and friendly at every point. Great sound team and great to see a team that works well together the system is also working top notch
LW,
Rated 5 out of 5 on Trustpilot
Great service & professionalism from start to finish
We had our solar system installed by SolarSave on Monday of this week. It’s now Thursday and we’ve already exported about 80% of what we’ve generated (a taste of things to come - when the paperwork is completed and we get paid by Octopus)
The service we’ve received from SolarSave has been first class from start to finish,on a job with difficult access to our roof.
I was impressed by the thoroughness of the initial survey - and from then on everything worked out really well - with a very friendly and helpful team of scaffolders, installers and electricians. A real team effort
It’s also great to have James & Paul (the ‘trician) continuing to monitor our system and offering any advice on what to expect. I’d have no problem in recommending SolarSave to anyone considering going ‘solar’
Fletch,
Rated 5 out of 5 on Trustpilot
Solarsave have made the whole process positive, easy to understand, no hassle or fuss and no mess. Everyone from from Simon, Jamie, Regan and the instalation teams have been great. And the communication is second to none right from the start which made things so simple to understand.
Would recommend 👌
Tina A.,
Rated 5 out of 5 on Trustpilot
Top installation of 12 panel and 10 kWh battery domestic system
I selected Solarsave to supply and install my solar panels plus battery system on the basis of my rapport with Jamey Loftus, the MD, who himself did the sales visit. They weren't quite the cheapest options I found, but almost, and I decided that my favourable impression outweighed the slight price increase. I was not disappointed. The scaffolding went up Monday, the system was installed and commissioned Wednesday, and I am informed (and I believe it) the scaffolding will be down tomorrow. The installers were competent, efficient, considerate and friendly. Everything appears to be working entirely as advertised. Thank you very much for a great job.
Jonathan H.,
Rated 5 out of 5 on Trustpilot
I have nothing but good things to say...
I have nothing but good things to say about our whole experience with Solar Save Ltd. From start to finish it has been great service. We have had some bad experiences in the past with solar companies coming to our house to give us a quote and then not wanting to leave without us putting a deposit down. These experiences made us nervous to start the process again.
Not once did James try and force us in to making a decision. He simply came round to see what system we could have and how much it would cost us, which is exactly what we wanted to know. There was no pushing from him at all to make a decision there and then. He simply explained everything about the proposed system in detail and was more than happy to answer all of our questions (which there were many) and that was it.
The install was smooth and done to a very high standard. Since the install James and his team have always been more than happy to answer any questions we have and respond very quickly. I would highly recommend getting solar panels installed and 100% recommend using Solar Save Ltd.
Mr Banks,
Rated 5 out of 5 on Trustpilot
Very positive experience
Every person we dealt with was helpful, knowledgeable and very patient with our many questions. Communication was excellent and the job was done/completed in the timeframe we were given. The installation team were extremely pleasant and efficient and did a great job tidying up afterwards! Contact re paperwork and necessary certificates, once installation was complete, was very quick and comprehensive. Would recommend.
Barbara,
Rated 5 out of 5 on Trustpilot
TOP CLASS +++ HIGHLY RECOMMENDED
TOP CLASS +++ HIGHLY RECOMMENDED. THANK YOU!
Miss Wieczorek,
Rated 5 out of 5 on Trustpilot
5* cracking team
Brilliant company. Fab team. Knew exactly what they were doing. Neat and tidy job. Looks great. 0 complaints. Spoke to about 5 companies all singing from the same hymn sheet. Landed with solar save. Seemed like the only ones that genuinely knew what they were talking about. 0 regrets. Highly recommend.
Brett B.,
Rated 5 out of 5 on Trustpilot
From start to finish James has been great guiding us all the way. his install team were great. Would higjly recomend this company.
Adam,
Rated 5 out of 5 on Trustpilot
Top Class - A+
With the rise of energy costs, I needed to switch to solar energy to cut the costs for the upcoming winter and years ahead. I cannot recommend solar save high enough. The owner, Jamie, walked me through the options from start to finish and opened my eyes, not just to the savings, but also for potential revenue, selling my energy back to the grid. The electrician, Paul, walked me through a thorough and non-invasive installation to the property, which he had done an excellent job. I look forward to establishing a long lasting business relationship with this company for any properties I may require in the future.
Edward,
Rated 5 out of 5 on Trustpilot
Sound nvestment
When we were looking to install solar panels we tried several companies and Solar Save Ltd. gave us the best information and full explanation of what the installation entailed. The work was carried out efficiently by the engineers who left the place cleaned down on completion. I would fully recommend anyone seeking to install solar panels to contact Solar Save Ltd FIRST.
Patrick L.,
Rated 5 out of 5 on Trustpilot
Positive Solar Panels Experience
SolarSaveLtd has been a very positive experience right from our initial contact with James giving extremely helpful information and full explanation to all queries. The work was carried out extremely efficiently and professionally by his team who fitted the panels in such a smart way. Electrician Paul was superbly focused and has done sterling work with the layout of all electrics and batteries. All the work was completed within one day. Thank you to you all. J and M O'Connor
Mary O.,
Rated 5 out of 5 on Trustpilot
For Solar and Battery use these guys!
From the initial meeting through the quote process and to installation the team were very open and informative. The owner, James, was personally involved, John from the sales side was good, and Dan and Jake who installed the system were great. Can’t beat honest and open good customer service.
Anthony W.,
Rated 5 out of 5 on Trustpilot and Google
Excellent service from start to finish
Excellent service from start to finish, James has been great throughout the process, explained everything, discussed requirements before quoting etc.
Once price agreed, installation followed very quickly and the engineers were great as well, making sure they cleaned all the rubbish away
System is brilliant and would highly recommend both solar panels and Solarsave
Steve B.,
Rated 5 out of 5 on Trustpilot
Great customer service
Great customer service. Clear explanations of products, friendly installation team.
Mark H.,
Rated 5 out of 5 on Trustpilot
Well happy with the product working well since it got installed.got a lot of information about the product when searching about having sola fitted very happy about the workmanship would recommend
Keith M.,
Rated 5 out of 5 on Trustpilot
Absolutely brilliant from start to finish left no mess at all the panels are definitely saving me money I would definitely recommend this company 5 star service
Debbie
Mr Williams,
Rated 5 out of 5 on Trustpilot
From the start Jamie was very helpful
From the start Jamie was very helpful, informative and friendly. He was very knowledgeable about all the products and suggesting the best options for me. I booked a date and the work was completed on that day. Couldn’t believe it - I thought it would take longer. The installers who came were excellent tradespeople and did a great job. I will definitely recommend these to anyone.
Scott L.,
Rated 5 out of 5 on Trustpilot
Pete Hardy
Well my solar panels were fitted and finished today. I can only say WOW, what a fantastic company !!!! A very neat and professional job in everyway. Dan who organised everything was an absolute star, what he doesn't know about solar panels isn't worth knowing...lol He guided me through every step of the build and fully explained everything about the APP you use, such a friendly guy with his apprentice Jake. When they left i looked at my smart meter and nearly fell off my chair, it was showing 1 w, yes 1 watt, not a kilowatt at a zero cost !!!!!!!! If you need a solar system with battery storage then do not hesitate to call Solar Save, i have been totally blown away with the results today. I can recommend this company 110%. As i mentioned i had others down and shall we say double glazing salesmen came to mind...lol NOT this company !!!! The team i had here and the job they did was beyond expectation. A very big thank you to James @ Solar Save Ltd, Dan, Jake and all the team involved 👍😍😎🙏
Peter H.,
Rated 5 out of 5 on Trustpilot
Had the solar panels fitted by James's team and they did a great job! All fitted and up and running the same day! No fuss or mess and very efficient. James explained the benefits and costings clearly before we bought and his after sales service has been excellent. Thoroughly recommended.
Ian A.,
Rated 5 out of 5 on Trustpilot
I recently had Solar Save install solar panels at my home, and the quality was nothing short of excellent.
The installation process was smooth, and the crew from Solar Save were friendly and efficient. Really happy with the service.
Francesca P.,
Rated 5 out of 5 on Trustpilot
Awesome service
Awesome service, team friendly and good job. Really happy ✅
Daniella P.,
Rated 5 out of 5 on Trustpilot
Initial enquiry
Jamie my first contact was a most knowledgable man, gave me more than I needed to know in the way of info. A pleasant person with good knowledge of the Company that employs him. As a result I plan to use them for my purchases
F HEGARTY
Francis H.,
Rated 5 out of 5 on Google
Fantastic work carried out by Solar Save! We are extremely happy with our new solar panels and look forward to saving money on energy moving forwards
Eddy K.,
Rated 5 out of 5 on Trustpilot
Now using free energy.
Solar Save installed our GivEnergy solar and battery storage system recently and did an outstanding job. James was extremely knowledgeable, explained everything very clearly and was patient and responsive fielding our many questions. Stephanie coordinated the install and follow ups superbly from head office, ensuring all documents from quotation to handover pack were present and correct. Dan and the install team did a fantastic job, working quickly and efficiently with minimal disruption.
The service from start to finish, from inquiry to installation was great and the team at Solar Save made us feel at ease throughout the whole process. Would 100% recommend Solar Save Ltd.
Andrew B.,
Read our Google reviews where they were written: SolarSave on Google.
Tell us a little about your home and we'll call to arrange a free consultation, by phone or at your home, then send you a written quote. No obligation, and no pressure.
Prefer to talk? Call 0333 577 6576, Monday to Friday, 9am to 5pm.
Get a quote and we'll help calculate how much you could save.
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Rated 5 out of 5
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